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Case Study: Greer Shipping
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Greer

Greer Shipping – Shipping and Logistics

Greer Shipping Ltd. is a family owned and operated shipping agency founded over 80 years ago.  One of Vancouver’s largest shipping and logistics agencies, Greer is the agent for many well-known liner companies which provide regularly scheduled services to the Pacific Rim, Central and South American countries and Australia.  They have been a satisfied Syncronet customer since 1993.

  • Multiple LAN/WAN Segments with resource sharing and specialized IP routing policies for 2 other shipping agencies (NYK Line, Hamburg Süd Lines) whose Vancouver offices work under the Greer umbrella
  • Migration from Novell NetWare 3.11 to 4.12 and subsequently to 5.1
  • Spearheaded transition from NetWare to Windows 2003; completed in March 2005
  • Conversion of cc:Mail to Lotus Notes/Domino server with links to NYK Lines Head Office
  • Viewcall Plus installation (computerized voicemail at the desktop)
  • Conversion of Accpac for DOS to Accpac for Windows with SQL server
  • Front-end SMTP server with GFI Antispam relay to Domino Server
  • Implementation of fax sharing solution on Brooktrout Fax boards
  • Deployment of UNIX terminal emulation and AS/400 clients via WAN including direct printing
  • Deployment of Microsoft SUS (Software Update Server) to ensure timely patch management
  • Installed SonicWALL firewall with Enhanced OS and ISP failover
  • Designed and implemented complex IP routing requirements to satisfy security and confidentiality requirements of umbrella companies
  • Implemented Cisco router forwarding to shared Internet access
  • Ongoing technical support including break/fix, upgrades, troubleshooting, consultation, etc.

“I have no hesitation to recommend Syncronet to anyone who requires computer support and related services and have no doubt that they would be pleased with the decision to select Syncronet as their vendor”
- Deborah Bateman, Human Resources